When I was at school a long, long time ago I was never exposed to the great variety of jobs that one can do out there. You could be a doctor, teacher, lawyer or if you did biology a Marine Biologist, wow! Don’t laugh I seriously considered the Marine Biology thing. So after doing a botany honors degree here I am facilitating people on how to communicate, ya go figure (ok it’s a medium length story) And then I met these guys from Standard Bank (no, no, no they are not ‘Bankers’) on a course we did together. I had no idea, they are forensic investigators working for the bank and they are incredible - CSI here we come. Some of the guys are ex-police, some have law backgrounds and others financial sector experience. And they deal with fraud issues around the banking environment.

You can’t believe the passion they have about their work and solving crime. It’s reassuring to know there are all sorts of people out there working to make South Africa a better place solving crime, helping people that have been caught in a crime web and when necessary working with the police. And boy, did I also learn stuff about getting into someone’s head with your common old communication skills. We had a fantastic course, spent most of our time discussing scenarios, problems or difficult situations and learning from every single experience they raised.

To you guys, thanks for being out there and thanks for sharing your experiences with us to help all our learning on the programme.

Here are some of their comments at the end of the programme.

Rana: Profound learning about personality types which one can use in every life situation

Judy Joseph: I found the course very enlightening and insightful with a wealth of applicable knowledge

Ernst: Great, teaches you to start thinking when conversing with others.

Andre: Good food for body & soul

Kervin: It was a great learning course for me and I am going to implement and use this stuff

Rhian: The course made me reflect on how I personality interact with others, in situations, where I need to, persuade, it made me reflect on my career standing & gave guidance - I.T.O improving my technique to max out come!!!

Shaquille: The course was good and very interactive. The facilitator is accommodative and allows everyone in the room to participate

Kenny: This course helped me to pause and consider all the little things that happen in a conversation that we tend to take for in a difficult situation.

Aidan: I have enjoyed the content, structure & presentation


One Response to “Standard Bank Persuasive Conversations (or interrogate)”  

  1. 1 yojules

    How lovely to work with a team that adds as much to you as you to them during your 2 days of conversations!

    Guys, Grant’s been telling me some of the things he learned from you: you are just so very clever!

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Avo cares about helping our clients solve their people connecting challenges. We work with managers and people who want to lift their communication game, no matter what the context. We offer skills development programmes, management development and coaching solutions, and learning solutions that help people get better at this stuff. It's no longer a 'nice-to-have': the ability to communicate well is fast becoming a non-negotiable.

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